Call today to schedule your WINDOW TINT appointment! 382-2886

Do I have to use the insurance company's PREFERRED shop?

Who gets to decide where my vehicle is repaired?

You are allowed to use the auto repair shop of your choice. You are under no obligation to your insurance carrier to use the shop they recommend.   So, the short answer to "Do I have to use the insurance company's preferred shop" is a resounding NO!!!

Many insurance companies will try to persuade you to use their Direct Repair Facilities. Why? Because they have agreements with those facilities that save the insurance companies money.  Some of these agreements include lower labor rates and the use of salvage or aftermarket parts being used on your vehicle. In exchange, they do their very best to persuade all customers to use their Direct Repair Shops. They will use different tactics to make that happen. If you’ve ever had to file a claim, you have probably heard a few, like… "we don't see the shop of your choice in our network", or if you don’t use their DRP, you may incur additional costs, have longer repair times, or have no warranty on your repairs. That sounds scary and super intimidating!!!!

Accidents are scary enough. Our goal is to make the repair process as easy on you, as possible. 

At Camellia Collision Center, LLC we are here to take care of YOU. We will work with any insurance company, on your behalf. This means we will fight for you to receive all proper repairs, using only the highest quality parts. We will work to make sure all payments are approved and processed, quickly – with no additional out-of-pocket expense to you. We repair every vehicle as quickly as possible and normally have vehicle repairs completed, before the insurance company checks are even received -  AND we offer a LIMITED LIFETIME WARRANTY on ALL repairs.


You can find comfort knowing all repairs will be performed by ASE certified technicians and our paint work is unsurpassed. We use only high-quality DeBeer Refinishes on every vehicle. Jason is ASE and I-CAR certified and is a master painter - THE BEST! But, don’t take our word for it. Ask anyone around or read any of the reviews left by so many customers. 

If you need an estimate, come see us. If you want only the best quality repairs for your vehicle, bring it to Camellia Collision Center. We are here to offer you the highest quality repairs and most stress-free experience, possible.

Call us at 382-AUTO(2886) and let us take care of you and your vehicle.


Have more questions?

We understand there are many questions when it comes to repairing your vehicle. If we didn't address your specific concern above, please drop us a line by using the space below. A member of our staff will respond to you within one business day.

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

Camellia Collision Center, LLC

334-382-AUTO (2886)


Open today

08:00 am – 05:00 pm